Microsoft Teams

Microsoft Teams is a proprietary business
communication platform developed by Microsoft,
as part of the Microsoft 365 family of products.

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Microsoft Teams

Teams will be replacing Skype soon. Microsoft Teams is the ultimate tool for teamwork and collaboration. Chatting, video conferencing, presentation, teaching, training, VoIP calling and a complete PBX system, File sharing, remote access to other computers, screen sharing, the whole lot in one package.

Teams is part of Office 365 and to benefit all the above you simply need Office 365 package. You will get a lot for your money

Not only that, you can bundle your business telephone system with Teams abandoning the old school telephone system altogether. Using Teams for calling out or receiving calls saves you a lot of money

We have teamed up with Gamma, the UK No.1 SIP provider to route your voice and data traffic over their network. With Direct Routing from Gamma, they can now unlock the full potential of Teams and benefit from the ability to make and receive calls by turning Teams into a fully cloud-based Unified Communications (UC) solution. Gamma provides carrier grade, high availability and rock solid end-user performance For further information on our VoIP service please see our VoIP page.

What are the key benefits?

Microsoft Teams features make it stand out from other collaboration software.

Teams and channels

Teams are made up of channels, which are conversation boards between teammates

Conversations within channels and teams

All team members can view and add to different conversations in the General channel and can use an @ function to invite other members to different conversations, not unlike Slack.

A chat function

The basic chat function is commonly found within most collaboration apps and can take place between teams, groups, and individuals.

Document storage in SharePoint

Every team who uses Microsoft Teams will have a site in SharePoint Online, which will contain a default document library folder. All files shared across all conversations will automatically save to this folder. Permissions and security options can also be customized for sensitive information.

Online video calling and screen sharing

Enjoy seamless and fast video calls to employees within your business or clients outside your business. A good video call feature is great to have on a collaboration platform. One can also enjoy simple and fast desktop sharing for technical assistance and multi-user real-time collaboration.

Online meetings

This feature can help enhance your communications, company-wide meetings, and even training with an online meetings function that can host up to 10,000 users. Online meetings can include anyone outside or inside a business. This feature also includes a scheduling aid, a note-taking app, file uploading, and in-meeting chat messaging and a whiteboard.

Teams will allow you to download the report after meetings within the Meeting Chat along with new data that allows you to better manage and analyse your attendance.

Audio conferencing

This is a feature you won’t find in many collaboration platforms. With audio conferencing, anyone can join an online meeting via phone. With a dial-in number that spans hundreds of cities, even users that are on the go can participate with no internet required. (Note this feature requires additional licensing.)

Full telephony

That’s right! The days of seeking VoIP vendors and overspending on a phone system are finally over. Microsoft Office 365 Business Voice can completely replace your business’ existing phone system. (Note this feature requires additional licensing.)

Access Files Offline on Mobile Devices. Teams mobile app will allow users to access files even when they are offline or under bad network conditions. Simply select the files you need access to and Teams will keep a downloaded version to use in your mobile app.